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Practice Management Coaching

Workshops

We provide one-hour to full day seminars, as well as key note speeches on a variety of topics.  Please Contact Us for a free consultation.  Let us show you how we can motivate your organization.

Seminar / Key Note Topics Include:

Customer Service / Loyalty

  • Achieving Service Excellence
  • Building Customer Loyalty
  • Conflict Resolution
  • Connecting with Your Customer
  • Handling Customers’ Complaints
  • How to Make Your Customer Feel Special
  • Service Recovery
  • Telephone Customer Service
  • Working with the Internal Customer

Employees

  • Dealing with Difficult People
  • Emotional Intelligence in the Workplace
  • Empowering Your Workforce to Think More Creatively and Innovatively
  • Innovation Challenges

Leadership

  • Leadership
  • Leaders Know Where They Are Going
  • Listening
  • People Smarts
  • Successful Leaders
  • Team Building Pitfalls Leaders Face

Strategy

  • The Importance of Communicating Company Goals

Trends

  • Generational Mix in the Workforce
  • The Effects of Trends in the Workplace
  • Trends in the Workplace that Every Leader Needs to Know